Here at Trade Furniture it’s all about the service. Our dedicated customer service team are the best in the business and always do their very best to find the perfect furniture for you, solve and problems you might have and always keep their promises. If you’re a returning customer and have dealt with our customer service team before then you will know what is meant when we say that our team is second to none. The various teams in the Trade Furniture structure are all the best at their jobs and always do their utmost to get your furniture to you undamaged and at a time that’s right for you. It’s an easy journey from placing your order online or over the phone, to receiving your email update, to being offered a delivery slot then the big day when you receive your furniture and it’s unwrapped and positioned for you by our drivers. If you’re not too keen on the colour of your new furniture, you find an imperfection or you just change your mind, you can notify our driver when he delivers your furniture and he will either attempt a repair in your home, suggest that our devoted repair engineers take a look at it, and if not then we will get an exchange slot scheduled for you as soon as possible for a date and time that is convenient for you. So if you have any questions about the process, what happens after you place your order, what will happen on the day of your delivery or just want an update to see where we are at with your order, then please feel free to contact us and ask us. Our customer service team are there to help you and they will always do their best to help.